Front Office (FO) Module

The Front Office module automates the Reservations, Front Desk operations, Housekeeping, Sales and Night Audit functions. It also allows creation of additional folios to segregate charges for Rooms, F&B, Telephone, and other Revenue Departments which is necessary for corporate guests and travel agency bookings. The front office module has a powerful guest history feature to track the stay of guests as well as their spending. Guest details can be used for direct marketing campaigns and promotional offers. Guest comments and feedback can be registered into the system for corrective action by the property staff.

Easy Interface with Channels Managers, OTAs and Third-Party software.


Features

Sales

  • Maintain customer details
  • Record Sales Call activities
  • Budget preparation, forecasting and monitoring capabilities
  • Records Sales Personnel productivity

Cashiering

  • Transactions are properly audited
  • Open additional folios
  • Manage transfer charges
  • Quick checkout function
  • Anytime printing of Folio(s)
  • Assign multiple rates

Reservation

  • Integrated with Sales database
  • Individual or Group Reservations
  • Room Availability Calendar
  • Block specific rooms
  • Retrieval of Guest History
  • Assign multiple rates

Night Audit

  • Audit cut-off function for continuous operations even the audit is still ongoing
  • Reports for revenue & collections
  • Generate Room Charges for all rooms at once

Reception

  • One screen access for all activities
  • Open multiple folios
  • Manage guest related services like late checkout request and safety deposit box.
  • Guest Room Transfer made easy
  • Assign multiple rates

HouseKeeping

  • Review and update room statuses
  • Report and monitor regular maintenance tasks
  • Maintains Lost and Found log
  • Linen inventory tracking

Powerful Features